Skip to main content

BASIC BUSINESS COMMUNICATION (BBA-104)

Total No. of Questions: 13] [Total No. of pages: 02

J-3008 [S-08] [2037]

BBA (Semester-1ST )

BASIC BUSINESS COMMUNICATION (BBA-104)

Time: 03 Hours Maximum Marks: 75

Instruction to the Candidates:

    1. Section- A is compulsory.
    2. Attempt any Nine questions from Section-B.

    Section-A

    Q1) (15 x 2 = 30)

    1. What is Business Communication?
    2. What is audio-visual Communication?
    3. How does communication help in self-development?
    4. What is a single-stand network in grapevine?
    5. How does one mean by ‘editing’ in a business message?
    6. How can clarity be achieved in communication?
    7. What is an office memorandum?
    8. What is resume writing?
    9. What is a bad news letter?
    10. Mention two principles. Which are important while making a presentation?
    11. What is the importance of a sign in non-verbal communication?
    12. What is proxemics?
    13. What is the difference between listening and hearting?
    14. How do video session help in improving listening skills?
    15. What is marginal listening?

    Section- B

    (9 x 5 = 45)

    Q2) Why is communication important in a business organization?

    Q3) What are the advantages of written communication?

    Q4) Explain downward communication with examples.

    Q5) What is the importance of completeness and courtesy in communication?

    Q6) What does the need to conduct surveys arise?

    Q7) What are the various steps involved in writing a business letter?

    Q8) Write a memo to the employees of your organization informing them of the change in timings of the office.

    Q9) What are the factors that can adversely affect a good presentation?

    Q10) What are the various aspects of kinesics?

    Q11) What is the importance of non-verbal communication?

    Q12) What are the barriers of listening?

    Q13) How can one become a good listener?

    * * *

BUSINESS COMMUNICATION (BBA-104)

Comments

Post a Comment

Popular posts from this blog

Cutting people off isn’t strength—It is a trauma response

Your ability to cut people off and self-isolate is not a skill you should be proud of—It is a trauma response Cutting people off and self-isolating may feel like a protective shield, but it is often rooted in unresolved or unhealed trauma and an inability to depend on others. While these behaviors seem like self-preservation, they end up reinforcing isolation and blocking meaningful connections. Confronting these patterns, seeking therapy, and nurturing supportive relationships can help break this unhealthy cycle. Plus, a simple act like planting a jasmine plant can symbolise the start of your journey towards emotional healing. Why do we cut people off and isolate? If you’re someone who prides themselves on “cutting people off” or keeping a tight circle, you might believe it’s a skill—a way to protect yourself from betrayal, hurt, or unnecessary drama. I get it. I’ve been there, too. But here’s the thing: this ability to isolate yourself is not as empowering as it may seem. In fact, i...
Post a Comment
Read more

Epitome of Equality

First of all This is not to demean any religion.. I am a Hindu by birth, but yes I respect all religions .I offer my daily prayers , fast on holy days , but there was something that was disturbing me . God as per me was a Friend, someone who was by my side always , someone who was a dear friend , but this is not what everyone else thought , for others he was the Judge who gives his verdict always and punishes anyone and everyone . Walk into any temple and you would see , if you have money , you will be treated in a way as if you are the ONLY disciple of the God . I have had too many experiences where I was treated as a second class citizen in the temple . Why? Well I could not afford giving thousands as donation. This is not how it should be , God looks at each one of us with the same divinity .As I mentioned God for me is a friend, so tell me, do we chose friends based on their bank balances? Do we give our verdict on them ? then how can God do it? I know many of us would ...
32 comments
Read more

Does India need communal parties?

I think, it was Tan's post on this blog itself, Republic Day Event, where this question was raised. My answer. YES. we need communal parties even in Independent, Secular India. Now let me take you, back to events before 1947. When India was a colony of the British Empire. The congress party, in its attempt to gain momentum for the independence movement, heavily used Hinduism, an example of which is the famous Ganesh Utsav held in Mumbai every year. Who complains? No one. But at that time, due to various policies of the congress, Muslims started feeling alienated. Jinnah, in these times, got stubborn over the need of Pakistan and he did find a lot of supporters. Congress, up till late 1940's never got bothered by it. And why should we? Who complains? No one. But there were repercussions. The way people were butchered and slaughtered during that brief time when India got partitioned, was even worse than a civil war scenario. All in the name of religion. And there indeed was cr...
40 comments
Read more